Why WordPress Gets Stuck on ‘Unpacking the Package’
This issue usually appears when installing a plugin from the dashboard, and the process hangs on the message “Unpacking the package…”. It often indicates a temporary server issue, memory exhaustion, or file system permissions problem.
1. Refresh and Try Again
Sometimes the issue is temporary. Try refreshing the page and repeating the installation process.
2. Clear Browser Cache
Cached browser scripts can sometimes interfere. Clear your browser cache or try a different browser altogether.
3. Increase PHP Memory Limit
If your server’s memory is low, WordPress may hang. Add this to wp-config.php:
define('WP_MEMORY_LIMIT', '256M');
4. Check File Permissions
Ensure your WordPress installation has proper file permissions. Folders should be 755, and files should be 644.
5. Install the Plugin via FTP
- Download and extract the plugin ZIP file.
- Upload the plugin folder to
wp-content/plugins/via FTP. - Go to your dashboard → Plugins and activate it.
6. Disable Conflicting Security Plugins
Sometimes security or firewall plugins may block file operations. Temporarily disable them and retry.
Need Help?
If this error persists despite trying the above, the WPFix247 team can install the plugin for you and fix any server-side limitations or file permission issues.